Customer Care

Special care needs to be taken to maintain Marble and Onyx appearances. We recommend avoiding direct contact with heat, liquid, foods and objects that may cause colour transfer, and avoiding all abrasive cleaners and chemicals. To avoid possible etching, no contact should be had with acidic substances, such as but not limited to citric food and some brands of sticky tapes. Note well, hot surfaces such as coffee mugs or plates may cause irreversible damage to your stone by either marks, scratches or stains. To avoid, ensure coasters or placemats are used to protect your House of Slim product.
To remove any dust or dirt, we recommend using a damp cloth to wipe down. All House of Slim products are crafted from large, natural singular blocks of stones; highlighting the beauty in their most natural and raw earth form. Although a hard material on the surface, Onyx and Marble is extremely fragile and heavy. Care must always be taken when transporting your House of Slim product. We recommend moving by professionals only.
Special care needs to be taken to maintain Marble and Onyx appearances. We recommend avoiding direct contact with heat, liquid, foods and objects that may cause colour transfer, and avoiding all abrasive cleaners and chemicals. To avoid possible etching, no contact should be had with acidic substances, such as but not limited to citric food and some brands of sticky tapes. Note well, hot surfaces such as coffee mugs or plates may cause irreversible damage to your stone by either marks, scratches or stains. To avoid, ensure coasters or placemats are used to protect your House of Slim product.
To remove any dust or dirt, we recommend using a damp cloth to wipe down. All House of Slim products are crafted from large, natural singular blocks of stones; highlighting the beauty in their most natural and raw earth form. Although a hard material on the surface, Onyx and Marble is extremely fragile and heavy. Care must always be taken when transporting your House of Slim product. We recommend moving by professionals only. .